Shipping policy

PROCESSING & FULFILLMENT

  • Orders are usually processed the same business day – (**We guarantee orders to be processed within 2 business days)
  • Orders placed on weekend/holiday will be processed the next business day

INTERNATIONAL SHIPPING

  • We ship internationally – options and rates available at checkout
  • NO Shipping to P.O. Boxes at this time, sorry.
  • Shipping may take between 5 to 10 business days.

INTERNATIONAL DUTIES AND FEES

  • It is the customer’s sole responsibility for any Import duties, taxes or
    brokerage fees associated with deliveries outside the US.
  • if you are unfamiliar with customs fees and charges, please speak to your
    local postal or customs office for more information
  • If customs fees/charges are refused at the time of delivery and your unopened package is returned to us, we will refund the cost of your order minus any shipment costs.
  • Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.

TRACKING INFO

  • A tracking number will be issued via email upon fulfillment of your order.
  • Once your order has left our facility, we are not responsible for any misplaced, lost or stolen packages.
  • The customer is responsible for all costs related to incorrectly addressed
    orders (meaning if a package is returned to us due to incorrect address or
    multiple delivery attempts)
  • If you need assistance with tracking your package – Please contact us ASAP 470-597-9212 or email info@enhancedestetic.com
  • If your package states “delivered” but you don’t have it – Call the mail carrier Immediately!
  • Please note that some orders may be shipped in multiple boxes

PRODUCT AVAILABILITY

In the unfortunate event that an item becomes out of stock after your order is placed, we will contact you immediately. If we are not able to reach you within 24 hours, we will fulfill the remainder of your order & issue a refund for the out of stock item.

Received an incomplete order?

We may have “split” your order. We split orders when one or more items is pre-ordered or expected to be back in stock soon. Our team will ship out the in-stock product(s) first & a second shipment will be sent with the remaining item(s). You will receive an email notifying you that your order was split.